Claims team

Our claims team members have high authority so they can make decisions locally in the interest of your claim. They also work together as one integrated claims team, able to access formidable global resources and share understanding.

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Nury Robayo

Northern Latin American, Accounts & Claims Director

Bogotá

Phone:+57 (1) 7442649Mobile:+57 (317) 4367444
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Meret Tong

Apprentice - Claims

Cologne

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Martin Bartnett

Chief Examiner
Mobile:+1 203 658 9866
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Luke Pomeroy

Reporting and Analytics

London

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Katia Barbosa Da Silva

Claims Analyst

Rio de Janeiro

Phone:+55 21 3266 1933
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Karen McNair

Chief Examiner

Stamford

Phone:+1 475 619 6428
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Jennifer Joyner

Technical and Claims Assistant

Cologne

Phone:+49 221 65 075 461
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Gemma Oke

Claims Client Relationship Manager

London

Phone:+44203758 1311
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Franc Gozalves

Senior Reinsurance Claims - Contractor

London

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Danilo Castillo

Northern Latin American Senior Account Support

Bogotá

Phone:+57 1744 2653
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Charles MacAllister

Assistant Claims Specialist

London

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Our teams

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Leadership team

Our success is due primarily to our people; top quality, experienced individuals who have a deep understanding of the markets in which they operate. 

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Underwriting team

You’ll find us knowledgeable and experienced, and with our technical and commercial approach, we’re able to tailor solutions to your needs.

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